Vendor Guide

Your Profile tab is where you fill in your business name, category, location, description, photos, opening hours, and contact links. This is exactly what becomes your public listing.

Once you're approved and the checklist is complete. Name, a detailed description, at least one offer, and a photo. The Go live toggle unlocks. You control it, and can hide yourself again any time.

On the Offers tab, tap Add offer and fill in the steps: a title, the discount percentage, photos, and an optional schedule (specific days or hours only, if you want). Hit save and it's live.

Add as many offers as you like. Each with its own photos and schedule. You can edit, hide, or reorder them any time. Your first offer is the one shown on search results and list cards, but members can redeem any of them — they pick which one they're using before they activate. If you set hours on an offer, members see those hours on your listing and can only activate it inside them.

There's nothing to install and nothing to scan on your side. And no GPS or location check. The member opens your listing in the app, picks which offer they're using if you have more than one, and taps Activate right at your counter. One discount per purchase — activating records that single offer, not all of them.

Perks bring members through the door once. Events bring them back. A Saturday morning cupping, a tasting, a workshop, a community brunch — anything that gets members into your space for a reason beyond the discount.

Open the Events tab and tap New event. Add a name, category, description, photos, the date and time (always in Bali time), your venue, and a capacity. Events are free or pay-at-the-door — no money moves through FITRA, members pay you directly if there's anything to pay.

Save it as a draft while you finish the details, or publish live to put it straight into the FITRA events feed and onto the map. Your venue address is filled in from your profile, so most events take a minute.

The tabs across the top split your events into Upcoming, Past, Drafts and Cancelled. Each row shows how many people have registered against your capacity, updating as members register or cancel. Open any event to edit it, see the full attendee list, or cancel it — cancelling emails everyone who registered automatically.

On the day, open Event Check-in and pick the event you're running. It only lists events that are actually on right now — check-in opens four hours before the start and closes when the event ends.

A live count at the top shows how many are registered and how many have arrived, so you always know who's still to come. If you scan someone who isn't registered for this event, they're turned away by name and their code stays usable — nothing is spent on a check-in that didn't happen.

Every activation is recorded permanently in your History tab (the page itself is headed “Activity”). Promotions activated, recorded spend, average spend, plus this month, repeat members, and your member rating.

The table lists each member and when they came, tagged Self when they activated it themselves. Records can't be edited once created, so the numbers here are always trustworthy.

Your Analytics tab turns raw activations into the story: unique members reached (new and returning), repeat rate, average recorded spend, and how many times your offer was activated. Switch the range at the top between the last 7 days, this month, or all time.

You also get two benchmarks against the platform average: one on redemptions and one on repeat rate, so you can see at a glance whether your offer is pulling its weight, or needs a refresh.

If you've turned on Checkout verification, a Verified visits card appears too, showing how many activations were confirmed by a scan and what share of your total that is.